Privacy Policy

Last updated: September 2026

1. Introduction

M-Series Technologies ("we", "us", "our") respects your privacy and is committed to protecting any personal information you share with us through this website, by phone, or via WhatsApp. This policy explains what we collect, why, and how we protect it.

2. Information We Collect

  • Contact details you submit through our quote request form (name, email, phone number)
  • Details of the service or product you enquire about
  • Messages you send us via WhatsApp, phone, or email
  • Basic technical data (such as browser type) collected automatically when you visit the site

3. How We Use Your Information

  • To respond to quote requests and enquiries
  • To schedule and carry out installations or deliveries
  • To provide after-sales support and warranty service
  • To improve our website and services

4. How We Protect Your Information

We do not sell or rent your personal information to third parties. Information you submit is used solely to fulfil your request and provide our services. We take reasonable technical and organisational measures to protect your data from unauthorised access.

5. Third-Party Services

Our quote form sends your request to us via WhatsApp. WhatsApp is operated by Meta Platforms, Inc. and is subject to its own privacy policy. We are not responsible for the data practices of third-party platforms.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, please contact us: